How long does production take?

Plain and cut grillz take about two business weeks (10 weekdays) from your molding appointment or the day we receive usable mailed molds. Appointment-based estimates remain provisional until molding is completed. Moissanite and stone-set grillz take 4–5 weeks. Full payment and final design approval are required. Your tracker shows the estimated ready date; delivery time is additional. Timing for chains, rings, and other custom jewelry is confirmed with your design.

How is finished jewelry shipped?

Every shipped order includes one flat $60 insured signature delivery charge, paid at checkout in the same single payment. The flat rate covers full-value insurance and adult signature on every package — packages were repeatedly lost in the postal system. Free in-store pickup at our Renton showroom removes the delivery charge. Faster shipping does not shorten production time.

What payment options are available?

Zelle has no fee. Afterpay adds a 6% + $0.30 fee, shown as its own line (order total plus that fee is the Afterpay total), and is available on orders up to $2,000. Cash App and Venmo add 3%, already included in the total shown — the amount you see is the exact amount charged. Available options are shown at checkout with their exact totals. We do not accept debit or credit cards. Third-party financing is available only when an active provider is offered for your order; provider approval and terms apply.

Ordering Questions

Q: How do I start an order?

Build your grillz in the Grillz Builder, browse the collection, or book a Renton fitting. Sign in when you are ready to check out so your order can be tracked.

By Seattle Gold Grills

How do I start?

Build your grillz, browse the collection, or book a Renton fitting. Sign in when you are ready to check out so your order can be tracked.

Production timing

Plain and cut grillz take about 10 business days. In-store orders include one additional business day for handling; mailed orders start the day after we physically receive usable molds. Moissanite and stone-set grillz take 4–5 weeks. Full payment and final design approval are required. Your tracker shows the estimated ready date; delivery time is additional. Timing for chains, rings, and other custom jewelry is confirmed with your design.

Mold kits

Mold-kit shipping is $30, with a free prepaid return for your impressions. Follow the kit instructions and return the impressions for review before production.

Finished jewelry

Every shipped order includes one flat $60 insured signature delivery charge, paid at checkout in the same single payment. The flat rate covers full-value insurance and adult signature on every package, because packages were repeatedly lost in the postal system. Free in-store pickup at our Renton showroom removes the delivery charge. Faster shipping does not shorten production time.

Payment before production

Custom orders require 100% payment before production. We do not offer deposits, partial-payment arrangements, or in-house installments. Production begins once usable impressions or required measurements, final design approval, and full payment are confirmed.

Payment options

Zelle and Cash App have no fee. Venmo adds 3%. Available digital wallets are shown at checkout. We do not accept debit or credit cards. Third-party financing is available only when an active provider is offered for your order; provider approval and terms apply.

Where can I get ordering help?

Use the SGG AI shopping assistant for product and ordering guidance, the online builders to customize jewelry, the appointments page to book a fitting, and your order tracker for existing orders. Unresolved order or checkout issues can be submitted to the SGG support team for review.

Visits to 15 S Grady Way, Ste 408, Renton, WA 98057 are by appointment.